Ocean Treasure Foods Limited is a frozen seafood exporter and importer providing full-service with customers throughout Europe, North Africa, Latin America, the Middle East, and the USA. We are qualified to supply a wide range of seafood from Asia, especially from China, Vietnam, and India.
Ocean Treasure, under European management with a French CEO and Chinese CEO with overseas study, is committed to satisfying the needs of international business through inclusive market information, competitive prices, total quality control (with an office in Vietnam and India), reliability, on-time delivery, and multilingual services.
Ocean Treasure is also always innovating by developing and expanding its product range.
The vacant position:
Export Admin/clerk specialist
Admi specialist brief:
Admin work is essential to make the whole company work well and ensure that clients are served well and on time. This position is a key role in our organization to ensure that suppliers are well tracked and that every order is handled with care and priority.
Ultimately, you’ll create and maintain good relationships with key suppliers to ensure merchandise is high quality and delivered on time.
1.Assist buyer to check the PI & PO.
2.Confirm the status of production and update every day until it is finished as the client required.
3.Track orders to ensure timely deliveries.
4.Maintain order records/data and delivery in the CRM system.
5.After the client confirms the assortment, let QC arrange an inspection.
6.Make prepayment, send consignee and notify, including loading requirement to the packer.
7.Choose the satisfying vessel to make sure it can arrive at its destination as the client expected.
8.Confirm with the client about the draft docs received from the packer, who will proceed with the original one after our permission.
9.Check container status often input in system and inform the sales to let client pay balance in time to avoid extra demurrage.
10.Prepare shipping documents (like invoices, purchase orders and bills of lading).
11.Arrange balance and push the packer to do telex release or send original docs to our company in time.
12.Troubleshoots shipping issues and customer complaints that arise and work to solve them.
13.Complying with company policies, procedures, and regulatory standards.
14.Push sales to ask the client to prepayment before production (Futures) or after quality confirmed (Goods in stock).
15.Push sales to ask the client to pay the balance after original docs received or before the container’s arrival.
16. Other tasks assigned by leader.
1.Bachelor’s degree in Business Administration, Economics, or related fields.
2.Minimum 2-5 years of admin or clerk experience, preferably in a related business field.
3.Proficiency in MS Office (especially Excel, PowerPoint, and Access) and experience with any ERP/CRM.
4.Flexibility to work well in a dynamic, sometimes stressful, and demanding team environment.
5.Ability to analyze and evaluate data, work with facts.
Exemplary customer care skills：
1.Good negotiation, communication (oral and written), analytical, and problem-solving skills.
2.Detail-oriented and financially literate.
3.Using logic and reasoning to identify a problem and find the solution, only based on facts.
4. Strong time management skills in fast consuming business.